Terms & Conditions of Sale

Please show your ticket or give your name or booking reference in the shop upon arrival. If you have booked a concessionary or free ticket, please have your membership card, ID, or other proof of concession ready to show in the shop upon arrival.

General admission tickets

General admission tickets include access to visit both our current exhibition and the permanent collection. Exhibition tickets for the same day cannot be bought online, walk-in tickets for the same day are always available in person.

Student admission tickets include access to our library, by appointment only.

Self-guided groups of 10 or more are asked to book in advance. Guided tours are available for groups of up to 30 participants - please get in touch with us by email to book. 

Food and drink are not allowed in the museum galleries.

 

Event tickets

Tickets for events are non-refundable. If you have booked a free ticket and can no longer make it, please let us know so that we can make your space available for someone else.

Please note that the shop and the Caffè Estorick may not be available for any events hosted outside of our usual opening hours.

 

Life drawing events

Our life drawing sessions are untutored. We can provide drawing boards and a selection of basic drawing materials. You are more than welcome to bring your kit with you. Please note: only dry materials are allowed in the galleries. 

 

Family workshops (Mini Marvels and Family Art Days)

Workshops will take place on the ground floor of the building and it is fully accessible. A buggy park and toilet step will be available during the event. 

Food is not allowed in the museum galleries.

 

General access needs

The entrance for the museum is on Canonbury Road. On the same level as the main entrance, there are two galleries (galleries 1 and 2) where temporary exhibitions are held, our shop, café and WCs. Access to all these facilities is stair free and level, including a disabled toilet. 

Galleries 3 and 4 are situated one floor up from the main entrance. Access to these galleries is either by stairs (16 steps) or via an alternative external entrance. Please ask in the shop for assistance in using this alternative entrance. The alternative external entrance is via the original front door of the building. The stairs are carpeted and the galleries have smooth varnished wooden floorboards. 

Access to galleries 5 and 6, two floors above the main entrance, is by staircase only (20 steps from ground floor, 36 steps from entrance).

To find out more about our accessibility statement please visit our Museum accessibility guide and our Visitor information page. If you have any further queries, please contact [email protected].